Privacy Policy
Effective Date: July 05, 2025
Last Updated: July 05, 2025
Welcome to Chirayu Policy Zone (“Company”, “we”, “our”, or “us”). We respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.chirayupolicyzone.in] (the “Site”) and use our services to purchase, manage, and track insurance policies.
Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it. By accessing or using our services, you agree to this Privacy Policy.
1. Information We Collect
We collect various types of information in connection with the services we provide:
a. Personal Information
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Full name
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Date of birth
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Gender
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Residential address
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Email address
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Mobile number
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PAN number or other government ID
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Policy details and preferences
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Payment information (card details, UPI, etc.)
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Nominee information
b. Insurance and Policy Information
c. Technical and Usage Data
d. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience and analyze site traffic. You can control cookie preferences through your browser settings.
2. How We Use Your Information
We use the collected information for the following purposes:
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To register and manage your user account
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To facilitate the purchase of insurance policies
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To track and manage your existing policies
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To send you important policy-related alerts and reminders (renewals, payments, updates)
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To provide customer support and respond to inquiries
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To process and manage payments and receipts
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To perform fraud detection and prevent misuse
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To comply with legal and regulatory requirements
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To personalize your experience and improve our services
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To send promotional offers, newsletters, and service updates (you may opt out)
3. Sharing Your Information
We may share your information with the following entities, only to the extent necessary:
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Insurance Companies/Providers: To process your policy purchase, claims, and updates.
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Third-Party Service Providers: For payment processing, email services, data storage, and analytics.
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Regulatory Authorities: If required by law, regulation, legal process, or enforceable governmental request.
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Business Transfers: In the event of a merger, acquisition, or sale of assets.
We do not sell or rent your personal information to third parties.
4. Data Security
We take appropriate administrative, technical, and physical security measures to protect your personal information, including:
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SSL encryption on all data transmissions
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Secure server infrastructure
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Regular audits and compliance checks
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Limited access to personal data only to authorized personnel
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Your Data Rights
Depending on applicable laws, you may have the following rights regarding your personal data:
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Access: You can request a copy of your personal data.
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Correction: You can request corrections to inaccurate or incomplete data.
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Deletion: You can request deletion of your personal information (subject to applicable law).
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Restriction: You can restrict processing of your data under certain conditions.
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Portability: You can request transfer of your data to another provider.
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Objection: You may object to certain types of processing.
To exercise any of these rights, please contact us at privacy@chirayupolicyzone.in.
6. Children’s Privacy
Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us, and we will delete it promptly.
7. Data Retention
We retain your personal data only as long as necessary to provide our services and comply with legal obligations, resolve disputes, and enforce our agreements.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of such external websites. We encourage you to read their privacy policies before sharing any information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page and notify you via email or platform notification, as appropriate.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us at:
Chirayu Policy Zone
D-03, Ff, Shopping Plaza, Gurgaon, Haryana, India, 122018
Email: privacy@chirayupolicyzone.com
Phone: +91 98102 08916
This Privacy Policy is governed by the laws of India. Your use of the website signifies your acceptance of this policy. If you do not agree with any part of it, please do not use our website.
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